Privacy policy

Alps General Contracting respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://alps-ksa.com/ and interact with our services. By accessing or using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our Site or use our services.

a. Personal Information

Personal information refers to information that can be used to identify you personally. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Project Information: Details about construction projects, including scope, location, and specifications.

b. Non-Personal Information

We may also collect non-personal information that does not directly identify you. This may include:

• Browser type, version, and language
• IP address
• Device type and operating system
• Pages visited on the Site, and the duration of visits

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather information about how the Site is used. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Services: To provide the services you request, process transactions, and communicate with you about your project or account.
• Customer Support: To respond to your inquiries, feedback, and support requests.
• Personalization: To personalize your experience on the Site and tailor content to your preferences.
• Marketing and Communication: To send you promotional offers, newsletters, or other information that may be of interest to you. You can opt-out of marketing communications at any time by following the instructions in our emails.
• Legal and Compliance: To comply with legal obligations and enforce our Terms of Service and other policies.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share information with third-party service providers who assist in the operation of our business, such as payment processors, customer service platforms, or IT service providers.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.

4. How We Protect Your Information

We take the security of your personal information seriously and employ a variety of security measures to protect it, including:

• Encryption: We use secure socket layer (SSL) technology to encrypt sensitive data during transmission, such as payment information.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request to access the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights or have any concerns about how we process your personal information, please contact us at the information provided below.

6. Third-Party Links

Our Site may contain links to other websites or third-party services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Alps General Contracting
Email: sales@alps-ksa.com

For more information about the terms and conditions governing your use of our website and services, please refer to our Terms of Service.